An HVAC system is a significant investment in your home, and it’s essential to protect it by selecting a company you can trust. You can do this by asking questions that will help you determine whether a potential contractor is reliable and competent. Here are four questions to ask a prospective HVAC company in Rockville, MD.
1. What Are Your Credentials?
Reliable contractors should have a Journeyman License or Master Restricted HVAC license. Additionally, they should be EPA and NATE certified. EPA certification shows that the contractors can handle refrigerants, and NATE certifies a technician’s knowledge of HVAC systems.
Verify their credentials on the Maryland Department of Labor website. If the contractor belongs to a trade association like ACCA, Air Conditioning Contractors of America, that’s even better.
2. Are You Insured?
An HVAC contractor must be adequately insured to protect homeowners from any potential liabilities or damages that could occur during the installation process. Insurance coverage can include general liability, property damage, errors and omissions insurance and workers’ compensation insurance.
3. Can I See References?
Before hiring an HVAC company, ask their previous customers for insights on the company’s services. If you can’t reach previous customers, look up online reviews from authoritative websites, such as the Better Business Bureau or social media sites like Facebook and Twitter.
4. How Long Have You Been Doing This?
HVAC contractors that have been in the market for quite some time have seen almost every issue imaginable with HVAC systems and are likely much more knowledgeable about installation than one just starting. Find out how many years of experience and the type of work they specialize in to ensure they meet your needs.
We have delivered quality residential and commercial HVAC services for over 40 years. We provide expert work, superior customer service and honest advice to our clients in Rockville, MD. Contact Vernon Heating & Air Conditioning, Inc., today for repair, maintenance and installation services or any other HVAC-related queries you may have.
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